One of the biggest brands Coca-Cola looks like it is trying to position themselves as a super brand that is doing everything right for their customers. Their CSR looks incredible, helping charities and supporting events such as Olympic games. Unfortunately, it seems that the giant brand is in trouble again.
Despite the fact that they released a ridiculous advert video about anti-obesity, now they failing to meet ethical standards, joining Mars and other companies. Evening Standard announce about an issue in February raised by Oxfam. It was said that "leading global brands are failing to ensure the well being of the workers who produce their products and are continuing to profit from a
broken system they should be helping to fix".
The charity has compiled a Behind the Brands scorecard, which rates the "big
10" food companies in seven categories - the transparency of their supply chains
and operations, how they ensure the rights of workers, how they protect women's
rights, the management of water and land use, their policies to reduce the
impacts of climate change and how they ensure the rights of the farmers who grow
their ingredients.
The main issues were that companies do not have their own policies how they have to communicate with their suppliers. Also, there are no regulations and rules how eliminate discrimination against women throughout their supply chains. Besides,
none of them has adequate policies to protect local communities from land and water
grabs despite all of them sourcing commodities plagued by land rights
violations, such as palm oil, soy and sugar.
After the matter was raised, Coca-Cola spokeswoman said that they are aware of Oxfam activities and trying to implement practises throughout their supply chains and support and build sustainable communities.
"We believe in creating economic opportunities for women and smallholder
farmers as well as stewarding water and other natural resources within the more
than 200 countries in which we operate".
At the end, they reached common ground with Oxfam, Coca-Cola spokeswoman said that "As part of The Coca-Cola Company's commitment to transparent, more sustainable and responsible business practises, we welcome a continuous dialogue with Oxfam that enables us to identify and address global challenges collaboratively."
So even the massive company is trying to position themselves and use good PR to attract more more customers they cannot hide the truth. Even the anti-obesity video shows that they are using persuasive message to convince their customers that the drink is good. On the other hand, as the Guardian journalist, Sally Peck, said: " The world’s most valuable brand thinks
that you are naive. That isn’t at all true. 100 calories’ worth of spinach is your friend. 100
calories of Coca-Cola is little more than a guilty pleasure". So should we believe in everything what this big brand is saying?
The same thing about video and promise to Oxfam to improve and support their communities, will they do something? I guess no.
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